Learn how customer and customer-value recognition - the ability to recognize a customer's value to the business as accurately, quickly and thoroughly as possible in every interaction - is vital to the success of your business. (less)

Learn how Knowledge-Based Master Database Management and Prospecting Mastering can help your business improve customer relationships, proactively market the right product to the right customer at the right time based on lifetime events and increase customer loyalty. (less)

Learn about ActivePrime's new embedded feature in Siebel CRM On Demand. (less)

This commissioned Forrester Consulting case study describes how a F500 company:

Simplified database monitoring for SOX without performance impact or database changes.

Reduced DBA effort with automated reporting and an appliance-based solution (self-contained storage, preconfigured applications, SOX reports, embedded DBMS, etc.).

Captures all activities (DDL, DML, DCL, failed logins, bind values, local access, etc.).

Created a single set of audit policies and audit repository for all platforms (Oracle, SQL Server, IBM DB2) accessed via Siebel, SAP and 22 other financial systems.

Provides real-time security for unauthorized changes including data updates.

Delivered 239% ROI and 5.9 months payback compared to homegrown scripts using native logging/auditing.

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How can IT organizations protect sensitive data? Industry analysts recommend “de-identifying” or masking data as a best practice for protecting privacy. This White Paper explains why protecting sensitive information and ensuring privacy have become high priorities and the requirements for selecting a data privacy solution. (less)

Organizations make substantial investments in managing and maintaining enterprise applications, as well as their supporting databases and IT infrastructure. Download this white paper and learn how to to simplify your application portfolio and control your costs. (less)

Integrating the popular Siebel® Systems customer relationship management (CRM) software that runs on the Microsoft® Windows® platform with the UNIX™-based HP Output Server gives users of Siebel customer relationship management systems access to all of HP Output Server's document delivery capabilities. This paper discusses how to integrate the customer relationship management suite from Siebel Systems into HP Output Server. It describes the software components for linking the Microsoft Windows-based Siebel application with UNIX-based HPOS, how these components pass information from Siebel to HPOS, and how HPOS returns an asynchronous feedback response to the Siebel system. The components and the general approach for linking them together is easily adapted to other situations that call for linking applications on the Windows platform to HPOS. (less)

Download this white paper and learn how JD Edwards sites are realizing the benefits of a full-lifecycle enterprise data management strategy that includes database archiving to deliver enhanced application performance and lower costs. (less)

Download this white paper and learn how Oracle E-business Suite sites are realizing the benefits of a full-lifecycle enterprise data management strategy that includes database archiving to deliver enhanced application performance and reduce costs. (less)

Download this white paper and learn how Siebel sites are realizing the benefits of a full-lifecycle enterprise data management strategy that includes database archiving to deliver enhanced application performance and lower costs. (less)

Download this white paper and learn how PeopleSoft sites are realizing the benefits of a full-lifecycle enterprise data management strategy that includes database archiving to deliver enhanced application performance and lower costs. (less)

Many global organizations are considering advanced operating structures to maximize efficiencies. This White Paper describes how they can be enabled and automated using Virtual Trader in conjunction with E-Business Suite (less)

This paper addresses data quality management issues and discusses the leading edge technology for data cleaning now available to users of Siebel CRM On Demand. It discusses the industry's best practices to ensure the ongoing availability of high quality data. Today's data cleansing technology produces the highest quality data that maximizes the functionality of your Siebel CRM On Demand system. (less)

Organizations that trade globally often realise substantial savings through Optimised Transfer Pricing. This White Paper describes an automated solution using Virtual Trader in conjunction with E-Business suite. (less)

Businesses spend billions migrating data between information-intensive applications. Yet up to 75% of new systems fail to meet expectations, often because flaws in the migration process result in data that is not adequately validated for the task intended. (less)

How can IT organizations protect sensitive data? Industry analysts recommend “de-identifying” or masking data as a best practice for protecting privacy. This White Paper explains why protecting sensitive information and ensuring privacy have become high priorities and the requirements for selecting a data privacy solution. (less)

This White Paper describes the alternative archive and upgrade scenarios andprovides insight into selecting the solution to best meet your requirements. It has been shown that archiving improves the outcome of upgrade projects, giving sites greater business value and higher overall success rates. (less)

This White Paper describes the alternative archive and upgrade scenarios and provides insight into selecting the solution to best meet your requirements. It has been shown that archiving improves the outcome of upgrade projects, giving sites greater business value and higher overall success rates. (less)

Download this White Paper and learn how to optimize test environments to speed the deployment of Siebel applications. Allowing you to deliver application upgrades and deployments quicker, cheaper and more accurately. (less)

Authored by database security expert, IBM Gold Consultant, and Guardium CTO Ron Ben-Natan, Ph.D., Implementing Database Security and Auditing (Elsevier Press, 2005) is the definitive guide for DBAs, IT security professionals, and auditors. CHAPTER 12, AUDITING CATEGORIES: Learn which audit trails to implement in order to address common compliance requirements, including audit trails for: Database logins and logouts, Client information, Usage outside normal hours, Database errors, Changes to privileges and other security attributes…and many others. (less)