Learn how customer and customer-value recognition - the ability to recognize a customer's value to the business as accurately, quickly and thoroughly as possible in every interaction - is vital to the success of your business. (less)

If your company’s shipping solution does not include non-production shipments, your business is likely to suffer from higher costs, lack of control and wasted resources. Learn how your business can take advantage of a desktop-based solution that can be made available enterprise-wide to management shipments that do not go through your transportation department. (less)

Authored by database security expert, IBM Gold Consultant, and Guardium CTO Ron Ben-Natan, Ph.D., Implementing Database Security and Auditing (Elsevier Press, 2005) is the definitive guide for DBAs, IT security professionals, and auditors. CHAPTER 12, AUDITING CATEGORIES: Learn which audit trails to implement in order to address common compliance requirements, including audit trails for: Database logins and logouts, Client information, Usage outside normal hours, Database errors, Changes to privileges and other security attributes…and many others. (less)

Learn how Knowledge-Based Master Database Management and Prospecting Mastering can help your business improve customer relationships, proactively market the right product to the right customer at the right time based on lifetime events and increase customer loyalty. (less)

Learn how your organization can utilize XML/BI Publisher in the automated delivery of Oracle documents via email and fax. Follow a road map of how an organization can implement a solution to automatically distribute documents directly from a native Oracle E-Business interface. (less)

Need to make the case for remote database and applications support for your UK based business? This insightful paper by Quantix provides real world examples of how both commercial and government customers drive greater ROI and critical service assurance using remote database management and support applications. (less)

Learn how your business can save time, reduce cost, improve availability and reduce risk by using a Parcel Shipping Solution. (less)