Integrating the popular Siebel® Systems customer relationship management (CRM) software that runs on the Microsoft® Windows® platform with the UNIX™-based HP Output Server gives users of Siebel customer relationship management systems access to all of HP Output Server's document delivery capabilities. This paper discusses how to integrate the customer relationship management suite from Siebel Systems into HP Output Server. It describes the software components for linking the Microsoft Windows-based Siebel application with UNIX-based HPOS, how these components pass information from Siebel to HPOS, and how HPOS returns an asynchronous feedback response to the Siebel system. The components and the general approach for linking them together is easily adapted to other situations that call for linking applications on the Windows platform to HPOS. (less)

Businesses spend billions migrating data between information-intensive applications. Yet up to 75% of new systems fail to meet expectations, often because flaws in the migration process result in data that is not adequately validated for the task intended. (less)

Do you use Java applications with Oracle? If so, you need to see how Macro 4's Application Performance Portal can dramatically ease the challenge of finding code that is causing you performance problems. (less)

Need to make the case for remote database and applications support for your UK based business? This insightful paper by Quantix provides real world examples of how both commercial and government customers drive greater ROI and critical service assurance using remote database management and support applications. (less)